WHAT WE'RE DOING AT W.R. PHILLIPS TO PREVENT COVID-19

You and your passengers come in contact with a lot of places in your car. So does anybody who works on it. At W.R. Phillips, we have been taking several important steps to disinfect the cars we work on. We also offer convenient pickup and drop-off options for our customers' convenience.

STAFF & SERVICE PROCEDURES

To avoid most contact with your vehicle, our service team wears gloves throughout their work. They also change gloves between each vehicle, to make sure that nothing transfers from one vehicle to another. W.R. Phillips is also using special seat covers. So when working inside your vehicle, our staff does not come in contact with your seats.

All high touch areas in the car are disinfected before and after our service team conducts their work. We received guidance from experts on what parts of the car to prioritize when cleaning, to make sure that we are being as cautious as possible. From your keys to your doors, handbrake, indicators and steering wheel we make sure that anything you will be touching is disinfected before you receive your vehicle.

Our employees are consistently washing and sanitizing their hands, and we have implemented a new Prevent COVID-19 policy. We love our customers and want you to feel safe and welcome in the dealership. You can still expect warm greetings and personal treatment, just know that we are taking actions with your safety in mind.

SALES & CUSTOMER SERVICE

Outside of our service department, we have also implemented social distancing, and are offering services that eliminate person-to-person contact as much as possible. Want to test drive a new or used car, but are now encouraging customers not to visit the dealership until Level 2? You can call or email, and we can arrange a drop off overnight test drive. Most of our sales process can also be completed online or over the phone, preventing spending in the dealership when buying your car.

W.R. PHILLIPS IS FLEXIBLE

We know that life is not "business as usual" for you during this time. That's why the staff at W.R. Phillips is working to be flexible and meet the changing needs of our customers. Whether it is vehicle pickup and delivery, keeping a certain distance, or solo test drives, we are here to serve.

Our staff is always here to answer your questions, so don't hesitate to contact us with any questions or doubts about how COVID-19 is affecting your car buying or ownership experience. We are here to help in any way possible. We are ready to help you online or over the phone.

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Mitsubishi Taranaki

Contact Information

Sales

Address:

156-158 Devon St W,
New Plymouth 4310

Phone:

06 968 5679

Sales Hours

Monday - Friday:
8:00am - 5:30pm
Saturday:
9:30am - 1:30pm

Service

Address:

156-158 Devon St W,
New Plymouth 4310

Phone:

06 968 5679

Service Hours

Monday - Friday:
7:30am – 5:30pm

Parts

Address:

156-158 Devon St W,
New Plymouth 4310

Phone:

06 968 5679

Parts Hours

Monday - Friday:
7:30am – 5:30pm

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